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Professional private transportation

Privacy Policy.

A structured ride experience built around punctuality, discretion, clean vehicles, and calm door-to-door coordination.

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Privacy Policy (Washington)

This Privacy Policy explains how Metro Elite Transfer collects, uses, maintains, and protects information when you visit our website or use our transportation services in Washington State.

Effective date: January 20, 2026
Last updated: January 20, 2026

1) Information We Collect

We collect information you provide directly, information collected automatically when you use our website, and information related to transportation services you book.

Information you provide
  • Name, email address, phone number
  • Pickup and drop-off details
  • Flight information, passenger count, luggage notes
  • Messages sent via contact forms, phone, or chat
  • Payment confirmations (we do not request full card details via email)
Automatically collected data
  • IP address
  • Browser and device type
  • Pages visited and timestamps
  • Referring URLs

2) How We Use Information

  • To provide quotes, bookings, dispatch, and receipts
  • To communicate regarding reservations or updates
  • To improve website performance and usability
  • To analyze site traffic and user behavior
  • To prevent fraud and protect security
  • To comply with legal obligations

3) Cookies & Tracking Technologies

We use cookies and tracking technologies to operate and improve our website.

Tools we use
  • Google Tag Manager – manages website tracking scripts.
  • Google Analytics – analyzes website traffic and usage patterns.
  • Microsoft Clarity – provides behavioral analytics such as session recordings and heatmaps to improve usability.
  • Brevo – supports live chat and email communications.

These tools may collect browser data, device information, approximate location (via IP), and interaction behavior.

You may disable cookies through your browser settings. Some site features may not function properly if cookies are disabled.

4) Sharing of Information

We do not sell or rent personal information.

We may share information with service providers that help us operate our business (hosting, analytics, communications, payment processing) or when required by law.

5) Security

We implement reasonable administrative, technical, and physical safeguards to protect personal information. However, no method of transmission over the internet is 100% secure.

6) Data Retention

We retain information only as long as necessary to provide services, maintain business records, resolve disputes, and comply with legal obligations.

7) Children’s Privacy

Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

8) Changes to This Policy

We may update this Privacy Policy at any time. Continued use of the site after updates are posted constitutes acceptance of those changes.

9) Contact

For privacy-related questions, contact:

Metro Elite Transfer
Email: info@metroelitetransfer.com
Phone: (800) 528-7582